INTRODUCTION
The Information Technology Division is committed to supporting all parts of the computing aspect to enable the division / unit to deliver efficient and quality services to customers.
BASIC
- Implementing an application system development policy to replace the manual system manually.
- Ensure the application system runs well according to current needs and user needs.
- Ensure that all computer hardware and software are in good condition by performing periodic maintenance.
- Provide skill training and computer usage understanding to all levels of staff.
GOALS
- Computerize, maintain, process and store all the records of the Pekan District Council.
- Issuing tax bills, rentals and licenses and other computerized claims.
- Conduct courses of understanding and computer use to Pekan District Council staff.
UNIT FUNCTIONS
- Management of hardware, software and computer equipment.
- Development and maintenance of application systems.
- Computer network system management.
- Helps in managing computer labs.
- Providing advisory services to ICT-related users.
- Managing hardware, software and computer equipment in department.
- Implementing the development and maintenance of computers and hardware.
- Monitor and maintain all systems used in the department.
- Monitor and update web pages.
CHARTER
- Provide and maintain a mutually agreed upon computer application system within the specified period of time according to appropriate methods and standards within a certain period.
- Provide feedback on all requests for system development within three (3) days of receipt.
- Provide and coordinate computer facilities including its infrastructure to be in good condition and meet customer requirements.
- Provide customer service and technical advice when required.
- Manage and provide computer equipment for clients' needs in accordance with the agreement from time to time.
- Ensure that every complaint and problem can be taken as appropriate at the three (3) days after the complaint is received.
- Ensure the best service quality at all times.
CONTACT US
Information Technology Division
Pekan District Council, Jalan Mahkota 26600 Pekan, Pahang
09-4211 230
