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CLIENT CHARTER

MEASUREMENT METHOD

5.

Manage finances in a transparent, efficient and accountable

 

Ensure payment is made within 14 working days and depends on the financial position of the MDP

6.

Ensure garbage collection and sanitation are implemented as scheduled

Ensure that 80% of public complaints about municipal services can be completed each yeaR

7.

Enforce the law fairly and impartially

 

Running at least 80% of the set design for the enforcement of violations of the law to reduce the complaints of local communities on development activities, business and health outside the rules.

8.

Ensure assets are assessed effectively and efficiently

Collect arrears of at - least 70% of the estimated general assessment tax arrears

                                                                                                                               (PG 2/2) 

AMENDMENT 1 JAN 2016: METHOD OF MEASUREMENT OF CHARTER DISTRICT